WOW COMPANION APP DATA ERROR DRIVERS
Drivers seek timely and objective resolutions to potential disputes that might occur in the vehicle so they can maintain their reputation and be able to achieve their desired volume of rides by moving to the next ride. RideCare companion was designed with the needs of rideshare drivers at the forefront. "As automated ride-share services continue to emerge, a solution like RideCare companion becomes even more relevant for passenger transparency and safety," Hartung said.
A lighting element on the front of the RideCare companion device lets drivers and riders know the service is active, creating peace-of-mind and a deterrence effect. Rideshare drivers can drive easy knowing that all rides are monitored via the RideCare companion solution and uploaded securely to the cloud in case of events triggered. The product, which was introduced for the first time at the CES® 2023, was honored as a CES® 2023 Innovation Awards Best of Innovation honoree in the In-Vehicle Entertainment & Safety category. "What takes the Bosch RideCare companion beyond a simple dashcam is that it is paired with a service that provides active help by trained service center specialists when required," said Christoph Hartung, president of Cross-Domain Computing Solutions for Bosch. While the vast majority of rideshare trips are without incident, safety reports from rideshare industry leaders reported a relevant number of assaults over a several year period, even as ridesharing was down during the pandemic.
WOW COMPANION APP DATA ERROR DRIVER
The solution enables accountability for both the driver and rider to deter unwanted behavior during ride-hailing experiences and enables fast, appropriate responses when there is an issue. RideCare companion is a connected smart camera for use by rideshare drivers that provides monitoring and transparency for ride-hailing. To enable transparency and provide objectivity in the case of disputes, Bosch is introducing a new safety enhancement for ridesharing called RideCare companion. Stuttgart, Germany / Las Vegas, NV, USA – To experience the benefits of ride-hailing in the shared economy, there is a shared accountability between driver and rider for a comfortable vehicle experience.
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